Using Vonage

Create the appointment in the calendar as usual, selecting Virtual as the location.

When changing the status of the appointment, please do so using the Patient Tracking board.

In the Flowboard you can narrow down the search options by selecting Virtual as the location and the specific provider(s) you are needing to see. Click submit once you've filled in your filters.

Here you can track the appointment and change the status.

Clicking on the linked patient status will open the status window for this patient.

Please make sure you are using the Virtual appointment statuses whenever possible for Virtual appointments.

Virtual Admitted: creates the encounter for Virtual appointments

Virtual Start (Vonage): creates and sends the link to the patient for the appointment. This is also where the provider can access the link to join the appointment.

clicking the link under Exam Room will open the virtual room.

Patient Discharge: discharges the appointment like usual and closes the virtual room link.